Question 1

How does Professional Care handle customer service emergency calls and after hour support calls?

Accepted Answer

We provide a 24x7 emergency line should a customer require to report an emergency or special service need.

Question 2

What kind of training and certification programs are provided toProfessional Care cleaning crews prior to being assigned to its Customers?

Accepted Answer

Our cleaning team goes through an extensive training program that focuses on Business Administration & Safety & Procedures. Once the crew passes a final exam, they’re awarded the Professional Care Certificate of Achievement ensuring the highest quality in Facility Cleaning Services.

Question 3

How does Professional Care make sure the janitorial crews are performing according to its quality standards?

Accepted Answer

Professional Care has a unique 3-point written evaluation where our Operations Department ensures our janitorial crew is delivering the highest quality of service to our customers.

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